TEACH will invoice each customer biannually: in December for the months of July through December, and in May for the months of January through June.
- If the effective change date is on or before the 15th, the site will be invoiced a full month.
- If the effective change date is after the 15th, the site will not be invoiced for the month.
- These charges will begin regardless if the site is using the service or not.
- For disconnect requests, a service request must be completed and sent to TEACH. Up to 60 days are required to complete disconnect requests.
- TEACH does not invoice for ISP, this is invoiced separately every month direct to the site.
- TEACH does not subsidize ISP costs.