Orders and Requests

Whether you are looking to start a new service with TEACH, or you need to modify an existing service, please click on the TEACH Portal below to fulfill your request. Most orders without special construction are completed in three months. Orders can not be accepted with a due date of more than six months of the order submission date.

TEACH invoices our sites every June and December for the subsidized cat 1 circuit only. TEACH sites choose their ISP and are invoiced monthly by the ISP for ISP costs. TEACH sites are fully responsible for ISP costs as these costs are not subsidized by TEACH. TEACH customers must remain with TEACH for 12 months from the delivery date of the circuit. Early termination charges will apply. By placing an order with TEACH, you agree to these terms. 

All TEACH customers must have a signed LOA available through the portal and a completed EPC profile in the USAC E-Rate portal. New customers must provide screen shots of the Summary and Discount Rate pages in the EPC portal to TEACH prior to placing an order with TEACH.

USAC EPC portal link E-Rate Productivity Center (EPC) - Universal Service Administrative Company (usac.org)

USAC Site profile instructions link EPC-Entity-Profile-Setup-Instructions.pdf (usac.org) 

Existing TEACH customers who want to place a service change order should login to our TEACH Portal below. A login ID is required and a link "What's this?" is provided in the portal to create a login ID if you do not have one.

Note, "approved" orders indicates the order will be sent to the vendor for delivery. It does not guarantee a delivery date. 


 

TEACH Portal


   

  


 

BadgerNet Order Timeline (click to enlarge)


 

If you have questions, or are experiencing any issues with your TEACH services, please visit our Report a Problem page.