Technology for Educational Achievement (TEACH) is a program administered by the Wisconsin Department of Administration, Division of Enterprise Technology. TEACH subsidizes, through USAC's E-Rate, much of the cost of the category 1 circuit to provide telecommunications access such as data lines to eligible schools, libraries, and educational institutions. Eligible Educational entities include: Public and Private K-12, Tribal Education, Libraries, Tech Colleges, Accredited Museums, and State Schools. TEACH does not subsidize a site's Internet Service Provider (ISP).
For service related issues on TEACH Network Services contact: GLS Tech Support 24x7/outages/incidents: 866-558-1920
TEACH Program Questions: teach@wisconsin.gov or 608-261-5054. M-F normal business hours
DPI E-Rate questions: https://dpi.wi.gov/erate or contact Rachel Schemelin at rachel.schemelin@dpi.wi.gov or 608-266-5190
Wisconsin Cyber Response Team: If you believe your organization is a victim of a cyber attack: 1-800-943-0003 option 2
The MyWisconsin ID Account Service Desk is open 24x7 and can be reached at 608-471-6667. Additional resources and information can also be found on the DET website.
TEACH customers are required to provide TEACH site contact information to ensure accurate and direct communication for TEACH and ticketing